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MRT Jakarta Teams up with Ride-Hailing Service Gojek

MRT Jakarta, operator of Indonesian capitol’s mass rapid transit train network is now collaborating with one of the country’s largest ride-hailing firms, Gojek, to provide a means of transportation to access the nearest station. [1]

Through this collaboration, Gojek's driver-partners will get a designated area at South Jakarta's Lebak Bulus MRT Station, where they can pick up or drop off passengers. Heads of the transportation department estimate that this will improve traffic around the stations whilst also providing comfort and safety for riders.

It is already a known fact that many of the 90,000 riders that use MRT Jakarta daily, come or leave to the stations using a ride-hailing car or motorcycle service. 

MRT Jakarta's president director stated that the company hopes this collaboration will become a tool to herd more riders into daily commute by train. Eventually, they aim to increase the number of daily passengers on the MRT network to 100,000 by the end of this year.


Personal comments

The “first mile” plays a crucial part in the success of any transportation network. As it would be very hard for the public transit system to offer an attractive and cost-efficient alternative to address this need, the collaboration with Gojek could very much help MRT Jakarta attract additional passengers to their service. The collaboration also enables MRT Jakarta to focus on their “core business” (which is providing attractive routes) and still having Gojek operate their service without disrupting the traffic flow.


Written by Mahdere DW Amanuel, RISE Viktoria.



1. 2017-10-16. MRT Jakarta Teams Up With Gojek to Improve Passenger Comfort